www.jackpotcitycasino.com

3.95 /10

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Jackpot City

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How the rating is calculated? 3.95

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According to 1 people 1

Likes

Full line of Microgaming Games
24/7 Customer Service
128-bit SSL encryprion
eCOGRA Seal of Approval

Dislikes

Restricted in many countries

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Opening its virtual doors back in 1998, JackpotCity Casino is one of the more established online gaming houses out there. On offer is a higher-than-average welcome or sign-up bonus, 400-plus casino games (with additional titles being added monthly), regular promotions to take part in and a list of secure, international banking options.

Players also have access to the casino’s customer support service 24 hours a day, and have plenty of language options to choose from to personalise and enhance their casino experience. Let’s get to know each of these elements in more detail. Starting with the welcome or sign-up bonus, new players who are registering an account at JackpotCity Casino for the first time will instantly qualify for up to $1600 free.

This offer splits into four, to equal 4 x 100% match bonuses up to $400 for each of your first deposits. To maximise your bonus amounts, we would recommend making a deposit of $400 each time. This will bring your initial playing total to $3200, which is not a bad bankroll to start out with, and can keep you going for a long time. If that amount is not accessible, there’s no need to worry about missing out, because JackpotCity does have its fair share of daily, weekly and monthly deposit-based promos too.

Once you’ve made your initial deposits, you’ll be able to try out the 400-plus games on offer. These are split into a few different categories. The most popular is online slots, which are a mix up of traditional fruit machines and more modern, interactive and immersive video slots. Then there are progressive jackpot games, which offer the potential for massive winnings in exchange for small wager amounts. Popular too are the Live Casino games, which are a real-time adaptation of the casinos equally enjoyable virtual table games, such as blackjack, roulette, baccarat, poker and more. Microgaming is the main software provider for most of the games on offer, and they have a reputation for producing award-winning titles that feature high quality video, audio and everything in between.

To secure even more gaming time at JackpotCity, as a regular player you’ll be presented with weekly, daily and monthly promotions to take part in. This includes an individually tailored daily match bonus called Deal-A-Day, as well as various themed offers, which give you the opportunity to earn anything from double loyalty points, to free bonuses, Free Spins and more.

In order to take part, you’ll generally have to claim the promotion before making a deposit. As with the welcome offer, all bonuses will instantly credit once your deposit has cleared (which is usually within a few seconds). If you are entering a lucky draw promotion, and happen to be a selected winner, prizes may only be credited on the dates stipulated. All promos at JackpotCity come with a full set of rules, so have a look at these before taking anything up.

Deposit and withdrawal methods are aplenty, and depending on your region or country, will include the likes of Mastercard, Visa, Skrill and more. Thanks to digital SSL encryption, all transactions you make are as safe as making any other online deposits. While putting cash in is instant, withdrawals take anywhere from 48 hours up, giving the casino time to verify details and follow strict security protocols before transferring funds back to you. This is standard at any licenced online casino that carries the eCOGRA seal of approval, which dictates consistently fair gaming policies.

If you ever need a question answered, multilingual support is easily accessible 24/7/365 via live chat, toll free phone or email.

And that’s JackpotCity Casino in a nutshell. To recap, the welcome bonus is $1600 spread across your first four deposits. There are over 400 games to play in a secure environment, with more being added all the time. The casino is mobile and desktop compatible, supporting many international payment methods and you’ll have help available at any time of the day should you have a question.

General Information

Official site: www.jackpotcitycasino.com

Founded: 1998

Restricted Countries: American Samoa, Antigua and Barbuda, Australia, Austria, Belgium, British Indian Ocean Territory, British Virgin Islands, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Guam, Guernsey, Hong Kong, Hungary, Iran, Israel, Jersey, Netherlands, North Korea, Portugal, Puerto Rico, Réunion, Romania, Singapore, South Africa, Spain, Swaziland, Taiwan, Turkey, U.S. Minor Outlying Islands, U.S. Virgin Islands, United Kingdom, United States, Vatican City

Casino License: Malta license

Software: Microgaming

Billing Information

Deposit methods: Bank Transfer, Citadel Instant Banking, ClickandBuy, eChecks, EcoPayz, EntroPay, Envoy, EZIPay, iDEAL, Lobanet, Maestro, MasterCard, Neteller, Paysafecard, Poli, Postepay, QIWI, Skrill, Sofort Überweisung, UseMyFunds, Visa

Currencies: Argentine pesos, Australian dollars, Brazilian reals, British pounds sterling, Canadian dollars, Euros, Indian rupees, Japanese yen, Mexican pesos, New Zealand dollars, Norwegian kroner, Polish zlotys, Russian rubles, Swedish kronor, Swiss francs, US dollars

Min deposit: €10

Min withdrawal: €10

Customer Support

Available Languages: Chinese, English, Finnish, French, German, Greek, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish

Email Address : [email protected]

Telephone Number : 1 800 890 3304

Live Chat : Yes

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Jackpot City Reviews by Players (1)

prohor89

1 review

Posted 19 October at 08:24 AM Direct Link

Good afternoon.
Not long ago I played at this casino and everything was fine.
After making my last € 100 deposit, I wanted to wager 160 € on the payout. I was denied payment. After that I started to write in support on the site, I was sent to the post office to write. I wrote there, but no answer was received. I contacted the chat again, but the answer was the same.
Yesterday I started to write in support again, to which they gave me the answer that my profile was blocked and the funds were confiscated by the decision of the management, why they refuse to explain what and why. I asked to make an application to the management, they said to expect a response to the mail. The answer came, but still the same, literally: "Hi Dmitry
Your account is Poroh89
Hello from JackpotCity Casino.
Our operations team advised that the withdrawal was confiscated at the discretion of management. No further details are provided.
If you need further assistance, please contact our friendly support team. We are available 24 hours a day, 7 days a week for your convenience. "
Casino scammers confiscate money for no reason. I have not broken the rules and have re-read them many times. I will also write complaints to the licensee, I do not recommend playing at this casino. Please help me collect my funds.

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