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- Live chat works 24/7
- Website encrypted with SSL
- Mobile Casino
- Support via phone not available
- E-mail support contact not listed
Joo Casino is a member of one big family of gaming sites operated by Direx N.V. Its “brothers and sisters” aren’t the most internationally recognized casino destinations, but many of them rank very high and have built good reputation. Joo Casino is a nice site with everything players might need. There are decent bonus offerings, fast support and lots of games.
Apparently the casino targets mainly European markets. It offers eight translations, including English, German, Swedish, Spanish and Greek. It’s a legitimate casino licensed in Curacao and therefore is allowed to provide services to numerous countries. There are just few restricted territories whose residents aren’t allowed to play real money games: Spain, Israel, France, UK and USA.
Players can purchase casino credits using 10+ payment methods and most of the methods are also used for withdrawals. As usually, there are credit, debit and prepaid cards, several e-wallets and online banking. In case anonymity is important, Bitcoin can be used to upload money. Minimum deposits and withdrawals are $20. For Bitcoin users the minimum is 0.00001 mBTC.
Basically, Joo Casino will suit wide range of players. However, this won’t be the best choice for those, who have some difficulties controlling their gambling but still want to continue playing. The casino offers just self exclusion tool to completely stop wagering on the site for a specified period of time. Other tools such as loss/deposit/wager limits won’t be available.
Being a Joo Casino customer is a rewarding experience. Players will feel that right from the start when they top up their account for the first time. Double up offer new members receive isn’t something extraordinary in online casinos, but the operator adds 25 cash spins to make it more attractive. The match bonus is capped at €100. To qualify, deposits can’t be less than €20.
When transferring money for the second time, casino members are eligible for a 70% bonus capped at €100. This time there will be 30 extra spins on top of the bonus credits. The same maximum is applied to the third deposit bonus. But this time it’s a 60% match offer + 35 extra spins.
Offers mentioned above can be claimed only once per customer. To benefit from uploading money repeatedly, you should deposit on Tuesdays. You’ll get only half the size of the first deposit offer, but you can claim it every Tuesday. 50% match bonus is capped at €100. No cash spins this time.
There are around 30 countries whose residents aren’t eligible for free spins. These are mainly Middle East, Eastern Europe and some Asian countries. Check bonus terms and conditions for details.
Before withdrawal can be requested punters must clear their bonuses. Players are required to wager bonus amount 50 times. If you want to convert bonus chips into real cash, don’t request withdrawal until wagering requirements are met, otherwise you’ll lose your extra credits and bonus winnings. Playthrough should be completed within 2 weeks.
Keep in mind that not all games equally contribute towards playthrough. Play slots, if you want faster conversion as this type of games offers 100% contribution. Before playthrough is complete, maximum bet is €5.
Joo Casino offers full suite of games. There aren’t just slots but lots of other types of casino creations: poker, video poker, progressive, roulette, live casino, slots. Craps is the only category that has just one game. Apart from the collection of standard casino creations, there is a “Casual” category. It consists of games like Minesweeper, Heads and Tails, Scratch Dice and more. They would be perfect in case you feel the need to try something different.
Live casino software is supplied by Evolution. There are so many live dealer tables even the most demanding players would be satisfied. Games produced by around 20 developers can be accessed on the site, and those developers range from the mighty mammoths of this industry to small and relatively young studios.
Games are tested by iTechLabs so that players can be confident that game outcomes are fair. iTechLabs certificate means that no one manipulates games, and your winnings and losses are absolutely random.
Official site: www.joocasino.com
Casino License: Curaçao license
Software: Amatic Industries, Amaya, Belatra Games, Betsoft, Booming Games, EGT, ELK Studios, Endorphina, Evolution Gaming, Ezugi, GameArt, Habanero, iGaming2Go, iSoftBet, Microgaming, MrSlotty, NetEnt, NextGen Gaming, Play’n GO, Pocketdice, Pragmatic Play, SoftSwiss, Spinomenal, Thunderkick, Yggdrasil Gaming
Min deposit: €20
Min withdrawal: €20
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