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According to people
- Reliable customer service team available through live chat, phone, or email
- Unavailable to players in US, Italy, Spain, and many countries
Goldtime Casino is one of the youngest online gaming sites. It’s operated by SG International N.V., the company that manages a range of other casino brands. The site looks pretty simple, but is nice and well organized. Instant-play games are supplied by some of the leading software providers.
Players can switch between just two languages: English and Russian. International players will have variety of widely popular payment methods to deposit and withdraw: Skrill, Neteller, etc. On top of that, there are some banking options popular in Russia like Yandex Money, Moneta.ru and QIWI.
The casino accepts players from around the globe, but there are certain restricted territories like US, UK, Canada, Spain, Italy and France. Players from over 40 countries are allowed to join and wager, but can’t play NetEnt games. There are some countries whose players can’t play certain branded games like Guns & Roses, Motörhead and Jimi Hendrix. So, make sure you read terms and conditions to see if you are allowed to access all the games available on the site.
Goldtime Casino is licensed in Curacao, which isn’t the most respected jurisdiction. Other gaming sites operated by SG International don’t have excellent reputation and you can expect that Goldtime Casino won’t be a premium operator.
Customer Support and Responsible Gaming
Customer support is available via email, telephone and Skype. Unfortunately, live chat isn’t an option, which is a disadvantage because online chat is considered by many players as a preferred method of contacting customer support.
Unlike some of the most responsible operators, Goldtime Casino offers only loss limit and self-exclusion to help players play responsibly. Unfortunately, there are no such tools like reality checks, time outs, deposit, wager and time limits. Good thing is that once your loss limit is set and you want to increase it, you’ll have to wait for 48 hours before new limit takes effect.
Promotions GoldTime Casino
After joining the casino and topping up their accounts for the first time, players get 100% match bonus capped at $2,000. This is quite generous offer, considering most of the casinos set $100 to $500 welcome bonus limits. But overall, the casino isn’t that generous as you might think. Players won’t get rewarded for their next deposits and can expect some occasional promotions.
One of the reasons gaming sites licensed in Curacao aren’t as trusted as sites licensed by, for example, UK Gambling Commission, is that casinos aren’t required to provide bonus details, including wagering requirements. There is no information about playthrough, minimum deposit, maximum conversion, etc. You’ll have to contact customer support, and it’s not clear whether or not wagering will be the same for everyone. This is a common problem players have in all SG International casinos.
The casino is powered by industry leading developers: NetEnt, Microgaming, Evolution, BetSoft, Amatic and BetConstruct. There are lots of video slot, and some progressive jackpot games. In Goldtime Casino you won’t play jackpot slots. Instead, you are offered three variations of Caribbean Stud and they can win you some nice ever-growing prize pools. Don’t expect to get millions though. To win a jackpot, players will have to make a side bet and get a Royal Flush.
More than 10 live casino games are supplied by NetEnt and Evolution. There are also video poker, card, table and other games available on the site. Goldtime Casino has collected pretty nice game library.
The casino complies with Curacao regulations. However, there is no evidence of their games being tested by independent auditors. This doesn’t mean game outcomes are biased, but players are always better off joining casinos which have game fairness certificates.
Min deposit: €10
Min withdrawal: €10
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